As a Dispatcher at Giffin Equipment, you will be tasked with organizing the daily dispatch of drivers in a safe and timely manner. You will work closely with Operations Managers and Inside Sales Reps to ensure deliveries are properly scheduled and executed to guarantee superior customer service. Without you, our customers cannot meet their operational needs, and that’s why we seek a professional with integrity who respects and understand the demands of the job.

Primary Responsibilities

– Oversee dispatch of drivers to maximize efficiency and customer delivery responsiveness

– Monitor driver progress and adjust schedules as pick-up and delivery orders come in

– Maximize truck loads outbound and inbound

– Optimize use of overtime and outside haulers to deliver superior customer service

– As needed, support branches in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment location or delivery time

– Answer customer calls and review driver schedules to fulfill customer requests

– Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability, and pro-active communication

– Perform all safety inspections within company and governmental policies

– Other duties assigned as needed

Required Skills & Education

– High School diploma or equivalent

– Valid driver’s license with acceptable driving record

– Technical knowledge of DOT/Federal Motor Carrier rules and regulations

– Diligent attention to safety

– Strong ability to multitask in a fast-paced environment

– Strong leadership, organization, and communication skills

As well as offering competitive wages, Giffin Equipment offers the following incentives to their employees:

– Health, dental and vision insurance offered to full-time employees
– Managed 401K Plan
– Group Term Life Insurance
– Opportunity to work overtime
– Growth opportunities within the company