Giffin Equipment is the largest, independently owned equipment rental company and authorized Bobcat dealership on the Central Coast with three locations in Ventura, Goleta, Santa Maria, and soon-to-be-open in Atascadero! We are seeking a highly motivated and experienced individual for our position of Inside Sales Rep. Our Inside Sales Representatives ensure that our customers’ experience is industry-leading. They bring their wealth of knowledge and ambition to the table every day.

As an Inside Sales Rep at Giffin Equipment, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling, and fulfilling orders for our equipment and services based on their needs. It’s a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You’ll multi-task, learn plenty and build your ability to drive sales and branch growth.

Primary Responsibilities

– Process rental quotations, reservations and contracts

– Establish new rental and sales accounts by serving walk-in and call-in customers

– Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures

– Answer and appropriately direct inbound customer service calls and emails regarding rental termination requests, equipment service requests, rental requests, billing inquiries, escalations, etc.

– Generate leads for new business and communicate leads with Outside Sales Representatives

– Warm call on lost and/or dormant accounts to retain business

– Maintain a clean and presentable showroom, sufficiently stocked with merchandise

– Other duties assigned as needed

Required Skills & Education

– Bachelor’s degree preferred or equivalent experience

– Exceptional relationship-building and customer service skills

– Strong ability to multitask in a fast-paced environment

– Excellent teamwork, interpersonal and communication skills

– Keen attention to detail

– Valid driver’s license with acceptable driving record

As well as offering competitive wages, Giffin Equipment offers the following incentives to their employees:

– Health, dental and vision insurance offered to full-time employees
– Managed 401K Plan
– Group Term Life Insurance
– Opportunity to work overtime
– Growth opportunities within the company